I haven't received my invoice:
You will automatically receive a receipt from us to the e-mail address registered on your account after each "Pay by App" trip. If you've not received it please be sure to check your Spam/Junk folders and mark emails from FREE NOW as "Not Spam" to ensure that you always receive your receipts.
If you need to request a new copy of your invoice please submit a request below.
I need to make a change to my invoice:
The details showing on your receipt are reflective of the information on the app at the end of your trip. If something doesn't look right or you require an amended receipt please let us know by submitting a request below.