Important: Mopeds are currently not available in the UK. Only available in Germany, Spain, France, Italy and Portugal.
Fines are the responsibility of the user and must be paid through FREENOW according to your motorbike rental contract. Sometimes, in accordance with our additional fee regulations, we may apply an additional processing fee. The total amount will be charged to the payment method of your FREENOW account.
In case you want to claim a penalty, please send a request to our Support Team indicating the rental ID. Remember to write to us from the email address associated with your passenger profile.