To unlock your scooter and start your rental using the FREENOW app follow the steps below:
- Open the FREENOW app and select the 2-Wheels tab
- Chose a scooter near you, or use the QR scanner to scan its QR code. Make sure the FREENOW app has permission to access your camera in your phone settings
- If you scroll up, you will see information about the vehicle (scooter ID, battery level, prices, how to use it, etc.)
- Confirm your payment method and apply any promo code in case you have one
- Add and verify your driving licence. If you haven't already, follow the instructions in 'How to validate my driving licence'
- Complete the safety quiz when prompted. Here you can check our Terms & Conditions
- Slide to start your rental and enjoy your ride!
If you are having problems starting your rental, contact our provider directly:
+44 80 8164 9486
+44 800 376 81 79