Only Administrators and Managers of a Business account can order a taxi for a guest who does not have an account or app.
To order a ride for someone else via the app, simply follow these steps:
- Enter your pick-up and drop-off addresses, then click on the payment method under the vehicle options
- In the payment methods, go to the "Business" tab and select your business payment method (card or company payment)
- Click on "Order for a guest" and enter the name, first name, and mobile number of your guest
- Click on "Done" to confirm this information. The order for your guest is now selected for this ride, and their name appears on the payment options page
- Click on the back arrow in the top left to return to the order screen (you may be asked to add a reference or cost center). The business account is now displayed as the selected payment method
- Click on "Start in Standard" to confirm the ride and search for an available driver immediately, or click on "Later" to book the ride up to 4 days in advance
Tip: The guest record created for the trip will be automatically saved in your application and can be selected directly later via a dropdown menu (still in the same "Order for a guest" section). This way, you don't need to fill out a new form for a new booking.