You can book a taxi/ride at least 30 minutes and up to 4 days in advance.
- Open the app and select the 'Pre-book' icon
- Enter your pick-up point and destination
- Choose a pick-up time - book a taxi at least 30 minutes and up to 4 days in advance
- Select the service that suits you
- Check that all information is correct (origin, destination, payment method, date, and time). To correct the time and date, click on 'Edit'
- Press 'Pre-book' and confirm your order!
*Has the date been changed? If so, there are no vehicles available for the requested time slot. Simply adjust your reservation time in advance by 5 to 10 minutes.
For advance bookings, driver allocation may take longer than for on-demand rides. Your request will then appear as "accepted," but this does not mean you already have a driver. Once this happens, you will receive a notification. Make sure it says "Confirmed". Driver and vehicle details will appear 15 minutes before the reservation time.
How can I modify the details of my pre-booking?
You need to cancel the booking and send a new request. For more information, see the article 'How can I cancel a pre-booking?'.