Delete a company payment method
If you wish to delete a company credit card, you can go to the 'Account' tab in the left column of the admin panel, then to 'Payment'. Here, you just need to click on the trash can next to the credit card information.
Add a company payment method
FREENOW supports the following payment methods: Visa, Mastercard, AMEX, Revolut, Apple Pay, Google Pay, and PayPal.
To add a credit card, select the 'Add a payment card' button in the 'Payment' section of the 'Account'.
When adding your credit card to your business account, a message will appear indicating that we need to allow your bank to verify your identity (European regulation PSD2). This means that credit card users may need to provide additional authentication during online payment*.
These 3D Secure checks will not always be necessary and their frequency may vary depending on different factors such as the payment amount or payment data history with your bank.
To update your credit card, for security reasons, you cannot modify the details. You must delete it and enter the new card details as explained.
If you wish to add or update an AMEX credit card, we will need to do it for you. Just submit a request to our support team. They will forward your request to our dedicated team, who will respond shortly.
*PayPal, Apple Pay, and Google Pay are not affected.