Here are some reasons why you may not be able to order a ride with FREENOW at the moment:
- Your selected payment method is not valid: for example, the card information is incorrect, your account balance is insufficient, or the card has expired.
- There may be no cars available due to high demand. This is very unlikely, but if that's the case, the app will notify you that there are no cars available. In this situation, we recommend waiting a few minutes before trying to order again.
- You may need to update your application via the App Store (iOS) or the Play Store (Android) to ensure you have the latest version.
Customer Service team who can further investigate this issue. Remember, the more information you provide, including screenshots of the error message displayed, the faster our team can assist you.\n\n\n"}">If you still can't order a ride, please contact our Customer Service team who can further investigate this issue. Remember, the more information you provide, including screenshots of the error message displayed, the faster our team can assist you.