How to request a ride for a guest through the app?

Only Administrators and Bookers of the FREENOW corporate account can order a taxi for a guest through the app.

To do so, simply follow these steps:

1. Open the app, enter the pick-up and drop-off addresses, or click 'Skip' to go to the 'Service type' screen
2. On the 'Service type' screen, click on 'Payment options'. Make sure the 'Company' tab is selected
3. Click on 'Order for a guest'
4. In the 'Guest' section, fill in the details: Name, Surname, phone number*
5. Now, on the Payment Options screen, you will see your guest's name under 'Ordered for'. You may be asked to add a Trip reason or a Cost center. The company account will now appear as the selected payment method
6. Click on 'Done' in the top right corner
7. You will be taken to the service type screen. Select the service and click on the 'Order taxi now' button, or click on 'Book' to request a ride up to 4 days in advance

Note: the guest record created for your request will be automatically saved in your app and can be selected later through a dropdown menu (in the same 'Order for a guest' section). This way, you can use it in the future and won't have to fill out a new record.

*If you need to change the country code of the phone number

1. Tap the down arrow next to the flag and country code
2. On the 'Select country' screen, search for the country in the list or type the country name in the search box
3. Go back to the 'Guest' screen. Enter the rest of the phone number and click 'Done'