You can easily add/upload your documents from your app profile, so you are ready in front to enjoy our multimobility services.
Before renting a scooter, a bike, a car sharing or a moped, you will need to have them validated. The process is guided and usually takes a few minutes:
- Go to 'Account' in the bottom left corner of the app
- Tap your name to open the profile menu
- On the 'Documents' section, add your driving licence and ID
- After choosing one of them, indicate the issuing country
- When prompted, take a photo of the front of your driving licence/ID. Select 'My licence/ID is readable' or 'Take a new picture' to repeat the process > 'Enable camera' (you may need to allow the app to access your camera)
- Take a selfie of your face. This allows us to verify it against the image on your document. If you wear glasses, make sure your eyes are visible
- Your details will be validated by our partner Onfido. Once this is complete, you will be notified via app