Waiting time fees are charged per minute and start after 2 minutes once a driver has arrived at your pickup location. This fee helps compensate the driver for their effort and waiting time.
You will receive a notification when the calculation of waiting time fees has started, and it will continue until the driver begins the trip, but for a maximum of 3 minutes.
If you are unable to meet the driver at the pickup location in less than 5 minutes, or if you or the driver cancel, you will only be charged the cancellation fee for the trip.
The waiting time fee is only charged if the trip takes place.