At FREENOW, we take the safety of all our users very seriously. If you have felt unsafe due to the driving behavior of a driver, please contact our customer service and report the incident in detail.
Our operations department constantly evaluates passenger feedback to ensure that we provide the safest and most reliable service.
If an accident has occurred and you require medical assistance, please contact emergency services immediately at 110.
FREENOW aims to be a responsible and proactive provider of car rental and taxi booking services wherever we operate. Safety is our top priority. This means that we will collaborate with local authorities, regulatory bodies, and other entities to ensure that our platform is a safe and professional service for our drivers and passengers.