Make sure you have enough battery and internet on your phone before renting, so you can unlock and lock the bike. Also, turn on your Bluetooth and GPS!
To rent a bike and start your journey, simply follow the next steps:
- Open the FREENOW app and select the Bike tab
- Choose a bike near you. If you scroll up, you will see information about the vehicle (ID, battery level, prices, instructions, etc.)
- Confirm your payment method and apply a promo code if you have one
- Once you have chosen a bike, simply click on 'Start rental'. Sometimes, depending on the provider, you may need to scan the vehicle's QR code*. For bikes with an additional manual lock, pull out the lock on the right side of the rear wheel and insert it into the holder on top of the rear wheel
- Enjoy your ride!
*Make sure the FREENOW app has permission to access your camera in your phone's settings.
Tips!
Perform a safety check before each ride:
- Do the brakes work?
- Are the tires undamaged?
- Do the lights work?
- Does the bike have sufficient battery?
If you encounter any issues, please contact the eBike provider directly:
TIER
+49 30 568 386 51
Voi
https://www.voiscooters.com/contact/